Support
Need help? Email hello@positionapp.xyz and a person will reply.
If you already have the app, you can also send feedback from Account.
Common questions
How do I get Position?
Position is in a private beta on iPhone. Join the waitlist and we'll email your invite when it's your turn. The invite installs Position through Apple's TestFlight app. You need iOS 26 or later.
Who holds my money?
You do. Position is a self-custody wallet: your stocks, coins and dollars sit in a wallet that only you control. We never hold your funds or your keys, and we can't move or reverse them.
What if I lose my phone?
Install Position on your new iPhone and continue with the same Apple ID. Your wallet comes back with it. There's no recovery phrase to write down.
How much can I buy?
During the beta, each buy, send or deposit can be up to $250, and up to $1,000 a day in total.
What does a buy cost?
The app is free, and during the beta Position adds no fee of its own to a buy. Before you confirm, the review shows the network and route fees in dollars. They come out of your Cash, so you don't need ETH to pay them.
Can I use Position in my country?
You must be 18 or older. Tokenized stocks aren't offered in the US and its territories, or in Cuba, Iran, North Korea and Syria. If something doesn't work where you live, email us and tell us where you are.
How do I leave the waitlist?
Email hello@positionapp.xyz from the address you joined with and we'll delete it.
How do I delete my account?
Open Account in the app and choose Delete account. Send your money out first. Anything left in the wallet after that can't be recovered.